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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Alix

July 9, 2024

5  out of  5 rating by Christopher Alix
"Kristi was awesome and got me situated with my newer vehicle insurance before end of day, thanks"
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Erik Abrahamsen

June 11, 2024

5  out of  5 rating by Erik Abrahamsen
"Jeannie Kessler is an exceptional asset to this agency! She is thoughtful, thorough, and knowledgeable. I cannot thank her enough for handling my insurance and keeping my family safe!!! Thank you!"
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Jeff Arwine

May 31, 2024

5  out of  5 rating by Jeff Arwine
"Hi Sarah, I just wanted to let you know how awesome your agent Jeannie Kessler has been for me. Jesse was my agent since I came on board with you last year, no issues at all with Jesse but Jeannie answered my call one day during this glass claim mess and informed me that he was no longer with State Farm. I made a claim for a glass replacement on my car and have been having issues with both Linksys and Safelite and this claim has dragged out for a few weeks. I spent a lot of time on the phone between Linksys and Safelite day after day and was very frustrated. My expectation with the process was I make a claim, I get a call from the glass company, we schedule a day and time and they do a replacement. That was not happening until Jeannie got involved. Jeannie has a very positive attitude and is very detailed in her conversations and going over information. She has exceeded my expectations on many levels between her willingness to get me answers and getting this claim resolved. I won't be using Safelite again, this is the second glass repair I have had issues with them. She gave me a list of other suppliers and has done an excellent job in following up and doing what she says she is going to do. Her cheerfulness and friendly demeanor is not typical anymore when it comes to customer service. I just wanted to recognize her, too often companies receive negative feedback compared to positive feedback, but I think it is more important to let someone know when their employee stands out to a customer. I hope I can keep her as my new agent because I know she does not rest on her laurels and will get the job done! Very impressed with Jeannie and she turned a bad situation into a very positive situation. I will be having my new windshield installed next Friday at First Choice Auto Glass thanks to her!"
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Tina Whatley

April 17, 2024

1  out of  5 rating by Tina Whatley
"I have been with State Farm for 28 years with no issues. Now that I have been with Sarah Bern’s agency it has been a horrible experience. They are very slow and don’t give good customer service. My accounts were accidentally cancelled and it has been a nightmare to get them reinstated."
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Michelle Roberson

March 21, 2024

5  out of  5 rating by Michelle Roberson
"Kristi is amazing. She got insurance on my brand new vehicles so fast she was so friendly and graceful so happy I made the switch to State Farm."
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Jonathan Duran

March 19, 2024

5  out of  5 rating by Jonathan Duran
"Greatpeople been using for years"
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Brian DeWeese

March 15, 2024

5  out of  5 rating by Brian DeWeese
"Sarah and all of her employees are wonderful to work with. She saved me money and made the process so easy. Definitely give her a call if you need insurance!"
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Laina Green

January 25, 2024

5  out of  5 rating by Laina Green
"I spoke to Ms. Jeannie about changes in our policy and she was incredibly helpful and informative. She has followed through with every request and been incredibly patient the entire time."
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Crisyog Dasch

January 8, 2024

5  out of  5 rating by Crisyog Dasch
"Every time I go there everybody is very nice to me"
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Smart Connect

December 14, 2023

5  out of  5 rating by Smart Connect
"I highly recommend Sarah beem office and Miss Pat , great team , fast service and can beat your previous price Much love from youssef & Fatima family"
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Tawanda Aiken

December 7, 2023

5  out of  5 rating by Tawanda Aiken
"I locked my keys in my car and had to call the agency. Sarah was amazing. She sent my policy number to me and connected me to roadside service. She made a very difficult day I was having so much easier. I didn’t have to look up anything and the roadside assistance was so easy to use. They tracked the driver that was coming to me and the technician called twice to give me an update. This is the one-on-one service you look for."
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Amir Hossein Beheshti

November 5, 2023

5  out of  5 rating by Amir Hossein Beheshti
"They have solved all my issue Thank you krystal"
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Sharan Wigfall

October 6, 2023

5  out of  5 rating by Sharan Wigfall
"Sylvia is amazing! She is kind, patient, and knowledgeable. I would definitely recommend her for your insurance needs."
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Michelle Castanon

October 6, 2023

5  out of  5 rating by Michelle Castanon
"I worked with Holly here and she was very knowledgeable and was able to answer all of my many questions and was very friendly. She made everything easy to understand. Thank you Holly!"
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Robert Butcher

October 6, 2023

5  out of  5 rating by Robert Butcher
"Jeannie was very understanding of my requested changes and worked with me to ensure it was taken care of. Great customer service and support!!!"
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Kristen Thorsby

October 6, 2023

5  out of  5 rating by Kristen Thorsby
"Jeannie helped correct a billing issue I had immediately and I could not be more thankful. She took a lot of stress off my plate. Can't recommend her and the office enough"
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Kayla Glantz

October 6, 2023

5  out of  5 rating by Kayla Glantz
"Holly C. was so kind and patient and answered all my questions!"
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Mallory Weber

October 6, 2023

5  out of  5 rating by Mallory Weber
"Holly C. Was a pleasure to work with, highly recommend!"
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Gisela Hartman

October 6, 2023

5  out of  5 rating by Gisela Hartman
"Holly C answered my phone call and was so kind and helpful with my requests. I love calling with questions knowing someone is genuinely trying to help."
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Danielle Cammack

October 6, 2023

5  out of  5 rating by Danielle Cammack
"Holly C helped me with a quote. She was very professional and knew what she was talking about. Answered all my questions. Thanks again Holly C!"
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Brittany Hansford

October 6, 2023

5  out of  5 rating by Brittany Hansford
"Holly C was so helpful and was so patient !! Would highly recommend !!!!!!"
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Catherine Stark

October 6, 2023

5  out of  5 rating by Catherine Stark
"Holly C is awesome. Very polite and knowledgeable!"
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Sugar And Spice

October 6, 2023

5  out of  5 rating by Sugar And Spice
"This office is the best I’ve ever encountered. Ashley started my policies, and Jeannie has always been willing to spend time looking into things for me, and getting me answers promptly. Quite the team here, and I would recommend them time and time again."
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Ilce House

October 6, 2023

5  out of  5 rating by Ilce House
"Holly C is super helpful! Highly recommended!"
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Brian Jones

October 5, 2023

5  out of  5 rating by Brian Jones
"Ashley was VERY, professional, knowledgeable and saved us a ton of money every month! Highly recommended."