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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Bender

September 25, 2023

5  out of  5 rating by Michael Bender
"Pat Loftis is the best!!!"

Candi Greene

September 25, 2023

5  out of  5 rating by Candi Greene
"I can't say enough about this office. Any time I call, I'm always greeted with helpful,friendly service. Ms. Loftis goes about and beyond meeting my questions and needs!"

Jennifer Renner

September 25, 2023

5  out of  5 rating by Jennifer Renner
"Pat Loftis is amazing!! Super customer service."

sarah moore

September 25, 2023

5  out of  5 rating by sarah moore
"i highly recommend state farm, they are a wonderful company! Thank you ashley for assisting me on what i needed to get done!"


September 25, 2023

5  out of  5 rating by AMY HAMPTON
"Just recently transferred my policies ….THANK YOU to Pat for all of her help getting this done. Very pleased with her assistance and help making a smooth transition."

Carson Hackenson

September 25, 2023

5  out of  5 rating by Carson Hackenson
"Had a great experience!!! Ashley assisted me with anything i needed and made me feel very comfortable! Highly recommend!"

Luis Huerta

September 25, 2023

5  out of  5 rating by Luis Huerta
"From beginning to the end of process I felt very comfortable. Customer service was perfect very strong positive attitude as well as giving me the options that worked best for me and my family. Would definitely recommend to anyone in the area or wanting to get great customer service."

Cassandra Simmons

September 25, 2023

5  out of  5 rating by Cassandra Simmons
"I had a wonderful experience getting insurance at Sarah Beems office. Ashley helped me out and was very informative. I Definitely would recommend if you’re looking to get new insurance with State Farm"

Patrick Martin

September 25, 2023

5  out of  5 rating by Patrick Martin
"I had questions and Kristi Freeman explained things so I could very easily understand. She is the best."

Kylie Hampton

September 25, 2023

5  out of  5 rating by Kylie Hampton
"We have our insurance with Sarah’s office & have had State Farm for a few years now. I went into the office the other day & Kristi Freeman helped me figure out the technical difficulties I was experiencing trying to download the app. Turns out my email wasn’t attached to our account & it was a simple fix. Now I can access the app, file a claim, & do all the things. Being able to go in & talk to a real live person, getting that personal touch is hard to find & yet so valuable."

Kathryn Moore

September 25, 2023

5  out of  5 rating by Kathryn Moore
"I had an amazing experience with Pat! Would recommend her to my close friends and family!"

Kurt Russell

September 25, 2023

5  out of  5 rating by Kurt Russell
"Relatively new customer here (~2 years), very impressed by the staff; friendly, good attitudes, and they work hard to help their customers. Kudos!"

kenedy freeman

September 25, 2023

5  out of  5 rating by kenedy freeman
"Amazing office!!! Great people who are always helpful. We love Kristi!!"

Wow “Deku Deku” Bakero

September 21, 2023

1  out of  5 rating by Wow “Deku Deku” Bakero
"Every time I talk to someone here they have something different to say to me and they seem to know nothing about me and my policy despite having worked with them for a while now. Uncooperative, noncommunicative, and they beat around the bush about accepting fault to the problems they’ve caused. Just choose another branch, it’ll be better for your mental health."

Amir Hossein Beheshti

September 21, 2023

1  out of  5 rating by Amir Hossein Beheshti
"Worst customer service and then every month your bills go up $400. When you asked them why the bills go up , their response is Let me call you back and don’t ever call you back. Worst decision I ever made in my entire life."

Donte Gee

September 12, 2023

5  out of  5 rating by Donte Gee
"I really love these guys especially Ms. Jeannie K. She has been absolutely awesome. Everytime I need help or had a question about my policy or something wasn't right with my bill, Ms. Jeannie has always been able to help me out 10 fold and always got the problem solved. To Ms. Jeannie K., your a rising star and stay lit."

John Vidak IV

September 1, 2023

5  out of  5 rating by John Vidak IV
"Jesse assisted me with getting home and auto insurance, super helpful and explained everything very thoroughly, saved me several hundred dollars a year on home owners, I switched from progressive and glad I did. Living close by I’m glad I got great help and was in and out pretty quick!"

Jill Nicholl

August 4, 2023

5  out of  5 rating by Jill Nicholl
"Thank you, Jesse, for assisting with our family's insurance needs. We were able to get better coverage and save a little money as well."

Ciarra Press

May 8, 2023

5  out of  5 rating by Ciarra Press
"Always a delight dealing with state farm!!"

Nathan Wissing

April 19, 2023

2  out of  5 rating by Nathan Wissing
"Constantly screwed up my bill. Promised things they couldn't deliver and wouldn't take responsibility"


March 23, 2023

5  out of  5 rating by C J
"Jesse Modesitt is the best. I have had to have a bit of follow up, and he has been phenomenal. I don't feel rushed when I ask questions, he explains things so I do understand. Thank you Jesse!!!"

Levon Ammons

March 9, 2023

5  out of  5 rating by Levon Ammons
"Had the pleasure of working with Jesse twice now. Good people. Highly recommend."

John Kessler V

January 15, 2023

5  out of  5 rating by John Kessler V
"Every time I’ve had question about insurance they have been readily able to answer my question to satisfaction!"

Dat Boi Ventus

January 13, 2023

5  out of  5 rating by Dat Boi Ventus
"I came into the office and it was super clean and organized. I got all my questions answered quickly and they were thorough. Would definitely recommend this office and the team."

Jason Kessler

January 11, 2023

5  out of  5 rating by Jason Kessler
"The people in office are really good at explaining details regarding insurance that I wouldn’t have known about had they not gone out of their way to explain. I highly recommend this office, due to convenience of location and the willingness of everyone I’ve spoken to here."